Frequently Asked Questions

Here you will find common questions and answers related to our services.


Feel free to send us any file, whether it is JPG, TIFF, PSD or EPS. However, we recommend JPG files to save time if your final requirement is ok with this format. Please feel free to send us what is best for you.
It depends on your requirements. We can provide almost any kind of format: if you just need clipping path then we will use JPG but if you need masking then we will send them in PNG, PSD or TIFF. Have something in mind already? You can always let us know which format you prefer.
No, there are no limitations on the file size or amount of pictures you can send us. However bear in mind that our online uploader can’t upload file bigger than 64MB (each file), but you can upload as many smaller files as you need at once. If you have a file bigger than 64MB you will need to use the FTP system. Also, free file transfer protocol WeTransfer System [www.wetransfer.com] ( file(s) less than 2GB, suitable for .zip file )
Completion time depends on the complexity and quantity of your project; we will let you know the turnaround time when we receive your order or request for a quotation. Most times you can expect a delivery within 24 hours; however smaller jobs as for 5, 10 or 20 images can be delivered in up to 6 or 12 hours. We understand sometimes the work is urgent and we want to support as much as we can in these cases. Just let us know and we will give you priority.
Thanks to Clipping Path Export’s highly skilled DTP professionals, our customers rarely find any problem with their images. If this happens, don’t worry, just write us an email. This e-mail address is being protected from spam bots. You need JavaScript enabled to view it and we will review it straightaway and do our best to correct it in record time. Of course this will not incur in ANY extra costs for you.
All our in house DTP professionals are highly trained in the kind of work they will be doing for you. With several years of experience and customer care, Clipping Path Export professionals guarantee the excellent quality of their job. We check all work up to three times before sending it to you and we do everything we can to build a long term trusting relationship with you, our valuable client.

Any time, any day; we are here for you 24 hours a day, 7 days a week and 365 days a year. Try us!

Absolutely No. There are no minimums or maximums with Clipping Path Export. Send your images, no matter the size, and you will get the same great results, because small businesses are as important as big ones.

First you will receive your completed work and you will be able to revise it. Once you are happy with it, we will send you the invoice with all the details you need to pay, including a link.

You can set up a monthly payment scheme for ongoing work.

We accept Paypal, MasterCard, Visa Card.

Yes. We have many clients who send us ongoing work throughout the year. If this is your case you can set up a weekly or monthly payment system. Every time you send us an order, we will add it to your one invoice with all the details including date, batch number, quantity, type of service required and price. Before you pay every week/month you will be able to check if everything is ok and then make a payment.

USA Support Office

  • Clipping Path Export
  • Address: Rohan (Customer Representative)
    3145 Geary blvd 133, San Francisco, CA, United States 94118
  • Phone: +14087103473
  • Email: info@clippingpathexport.com

CANADA Support Office

  • Clipping Path Export
  • Address: 4650 Ave De Courtrai
    25 Montreal, Quebec, Canada. H3W 1A1
  • Phone: (514)586-8497
  • Email: info@clippingpathexport.com

Production Office

  • Clipping Path Export
  • Address: Motijheel, Commercial Area
    Dhaka-1000, Bangladesh
  • Phone: +880 1797942435
  • Email: info@clippingpathexport.com

Business Hours

  • 7 days a week
  • 30 days in a Month
  • 365 days in a Year
Best way to Judge us by sending 2 or more images for free trial.... Let's Get Started Today !